please feel free to phone us on 01992587838 if there is any questions about stock or anything else you would like an answer to.
Frequently Asked Questions
Is it safe to order online? We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our Web site cannot be read in the event someone else intercepts it. This technology includes the following features: Authentification · this assures your browser that your data is being sent to the correct computer server, and that the server is secure Encryption · this encodes the data, so that it cannot be read by anyone other than the secure server Data Integrity · this checks the data being transferred to ensure it has not been altered
Can I get more information on a Product? If you require any more information on our products do not hesitate to either email us or call us on 01992587838 and our customer service staff will be happy to answer any questions you may have about the products displayed on our website.
How do I check an if an item is in stock? We try to keep the stock on our website as accurate as possible, sometimes there may be slight discrepancies with the stock levels displayed on our website and those available in our warehouse. As we operate retail stores and our online store sometimes stock levels can become innacurate. If you'd like to double check an item is in stock before you order feel free to contact us on 01992587838
Who pays for return postage? You are responsible for the cost of returning an item to us. If you are returning an item for a refund we will refund you minus our original delivery cost and will not re-imburse the cost of you returning the item to us. If you are returning an item for an exchange we will cover costs for sending the replacement item to you.
