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Terms & Conditions

Chilled Turtle Contact Us :

Telephone : 0845 388 4107

Email :

hello@chilledturtle.com


Write :

Chilled Turtle

PO Box 2152
Shoreham-by-Sea
BN43 9DB



Orders for the UK over £80 get FREE standard postage service!

Our charges include postage and packing. The postage charge will be the same no matter how many items you order, although we do offer reduced delivery charges if you order one single t-shirt only.

Remember that if you place an order over £80 for either UK or BFPO delivery, your postage and packing on a standard delivery will be FREE.

Your order will be sent in an opaque sea blue mailing bag. Your order document will be in the sealed 'documents enclosed' pouch on the front of your parcel.

UK standard delivery charge : £3.50   /   UK standard delivery charge for one single t-shirt only : £1.99
Allow 4-6 working days. UK, Channel Islands, Isle of Mann, BFPO

We will deliver your order within 7 working days

UK 'Signed For' / Registered delivery charge:  £4.50
Allow 1-3 working days (or longer for certain remote areas of the UK).   

European Community & Switzerland standard delivery charge : £5.95   /   European Community & Switzerland delivery charge for one single t-shirt only : £3.50
Allow 8-10 working days. Credit Cards only please.

Rest of the World Standard Delivery : £9.95   /   Rest of the World delivery charge for one single t-shirt only : £4.50
Allow 12-14 working days. Credit Cards only please.

Please feel free to email us at sales@chilledturtle.com to check if we cover your country if in doubt.

If you would like to discuss any of the above please email us at sales@chilledturtle.com or call the Chilled Turtle Crew on 0845 388 4107

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Company number: 6247445  |  VAT registration number: 912 9480 18